1. All product minimum orders are displayed on the order form or on our website. There are different pricing structures and this is detailed on our order forms or our website.
  2.  First order is pro-forma payable by direct deposit into Sweet Themes Pty Ltd bank account or by credit card (Mastercard or Visa only). No surcharges apply for credit cards.
  3. Standard minimum orders are $150 excluding GST for each order.   Orders under $150 excluding GST will incur a $10 processing fee.
  4. Backorders under $50.00 excluding GST are usually canceled unless you advise us to keep it open until your next order. Backorders over $50.00 excluding GST will be sent upon the restock of all items in the backorder.
  5. Thirty day accounts may be available on completion of a Credit Application Form.  These accounts are strictly 30 days from the date of tax invoice, unless agreed otherwise in writing from the Director of Sweet Themes Pty Ltd.
  6. GST will be charged at 10% on all tax invoices in accordance with the Australian government regulations. Prices on the website are excluding GST.
  7. Ownership of the goods remain the property of Sweet Themes Pty Ltd until payment of all monies due have been received.
  8. Prices are subject to change without prior notice and all goods will be charged at the price existing at the time of tax invoice.
  9. Bulk purchase discounts are not available on items that are part of a Community Support Program.
  10. Freight will be charged to the customer at the current freight rates. If processing an order on our website a courier fee will be charged, if you are overcharged a credit note will be issued and excess charges will be refunded.  In the case the website undercharges you for courier fees an additional invoice will be issued.  Orders over $350 excluding GST are freight free, unless a special promotion states otherwise. Redelivery fees charged by the courier will be passed on and a separate invoice will be issued if they occur, the fee will be passed on even if you qualified for free freight..
  11. Sweet Themes Pty Ltd is to be notified in writing within 7 days from date of tax invoice for any freight damages, incorrect goods or short deliveries.  Failure to do this may result in the claim not being recognised.  Returns are only accepted upon prior notification and if they are authorised in writing by the Director of Sweet Themes Pty Ltd.  
  12. Should the customer not adhere to these credit terms, any collection fees, commissions and/or legal fees charged to Sweet Themes Pty Ltd by a third party to recover monies owed, must be paid by the customer.
  13. Conditions for a FREE Sweet Themes display stand is that you spend over $1,000 + GST in one order.  The stand is to remain fully stocked with Sweet Themes products only – at all times.  The display stand remains the property of Sweet Themes Pty Ltd and must be returned to Sweet Themes Pty Ltd at the customers expense, should the customer wish to cease stocking Sweet Themes products.
  14. Advertised discounts are applied to standard prices only and are not available in addition to any discounts you are already receiving (if applicable).
  15. To buy Wholesale you must have an active ABN and be registered for GST.

    If you wish to see one of our friendly sales representatives - please contact the appropriate person for your area ...

    VIC & Matchbox
    Julie Fullerton
    Fullerton Agencies
    Ph 0458 044 454

    NSW / ACT
    Tom Ford
    TF Agencies
    Ph 0400 938 066

    QLD / WA / SA / NT / TAS / NZ
    Karenza & Allie
    Sweet Themes - Head Office
    Ph 1300 848 514

    Karenza, Maria and the team @ Sweet Themes

    Responsive layout is still under construction.